Customers often ask what keeps our Plissé retractable screens closed when in use. Sometimes we say nothing just to get a giggle out of how confusing that answer can be. But it’s true. You see, since our Plissé screens don’t utilize the traditional spring-loaded retraction design (like that found with the Phantom, Mirage, Eclipse, Genius…
We’re unveiling yet another custom option today at Screen Solutions Inc: the option to choose the color of your bottom rail, despite the color of your Plissé retractable screen. In the past many of our customers have been pleasantly surprised when they unpacked their new disappearing screen from us only to find that we sent…
Below are images of where to install and measure for a Plisse retractable door screen on a door trimmed with brick molding and set into a masonry wall. You can click on any image to see a larger view. If you’ll also need an optional threshold adapter:
We get asked some questions quite a bit. One of the most common is this one that we received via a contact us request from the website just yesterday: On Apr 17, 2011, at 6:10 PM, I*** Morris wrote: From: I*** Morris <**********@cox.net> Subject: width of mounting area Message Body: How wide does the area…
…for you, that is. Effective immediately we are simplifying the process to getting a Plissé retractable door screen installed in your home. We’ve put in many hours of brainstorming to find the solution that makes the measurement and installation process as simple, straight forward and streamlined as possible for our customers. And this is what…
We received this reply email on Monday, March 28 from a long time customer in Melbourne, Florida who we had invoiced for a screen last week. Hi Doug, I must apologize for the delay in payment — I was about to email you today to ask about the invoice for the door, and I discovered…
We understand that you may be concerned about your ability to install one of our Plisse retractable screens on your home’s opening. That’s why we are working on a short video demonstrating just how simple it is. Until we are able to provide you with that we have the following slide show which covers the…
Tim Carter recently wrote an article on his blog, askthebuilder.com, titled “Retractable Screen Companies” that intends to advise his readers on how best choose a retractable screen company. While we were not included in the handful of retractable screen companies Carter chose to contact and then review (likely because our customers are often pleasantly surprised…
Customer Service: Tension Line Hooks
Our Plisse retractable screens comes with a set of tension line hooks that are optional for our customers to use if they wish. Most customers who have cats or strong winds find them to be immensely helpful while others find them not necessary at all. Occasionally, they will break down from the sun and heat…